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Working towards sustainable development
At Hidraqua, we realise that our business is directly related to people’s quality of life. Therefore, we try and apply the following principles in all our decisions:
- Excellence
- Innovation
- Dialogue
- Developing sustainable business
- Local development
Our management system is based on compliance with the Integrated Management Policy. Two other policies complement this: the Occupational Health and Safety Policy and the Sustainable Development Policy.
We have obtained certificates aligned to our efforts in providing a quality service and creating a safe, optimum working environment for our employees.
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Certificate of quality and environmental management
Hidraqua implements a Quality Management System and Environnamental Management that adds value to the organisation and provides a framework for setting goals in the following areas within its business scope:
- The drinking water supply and associated management services (purchasing, storage, distribution, facility and network maintenance, water quality control, maintenance of facilities and network).
- Management and maintenance of sewer systems and sanitation, purification and control of wastewater discharges and sewage sludge.
- Commercial management of the complete water cycle: contracts, installation, meter reading and maintenance, billing, payment, managing non-payments and customer care.
The Quality and Environmental Management Systems are certified with Norma ISO 9001:2015 and Norma ISO 14001:2015 respectively.
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Occupational health and safety system certification
Hidraqua affirms its commitment to the health and safety of its workers and partners, its facilities, the environment and the community wherever it operates. To implement it, our company has established the following goals:
- To be a leader in occupational health and safety in the water industry.
- To build a shared occupational health and safety culture that helps eliminate hazards, reduce risks and provide safe and healthy working conditions.
- Continuous improvement involving all interested parties and the implementation of new technologies.
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Energy Management
Hidraqua, committed to the environment, has been certified in an Energy Management System under ISO 50001:2018. This certification demonstrates Hidraqua's commitment to energy reduction, green energy production and reduction of fuels from fossil fuels.