What is 12 Drops?
This is a new form of payment where you pay the same amount each month for 12 months, after which we settle up any differences. We propose a monthly quota based on your previous bills, which we adjust once a year.
12 Drops does not mean you have to change the terms of your contract. We’ll continue to send your bills with the same information on your real consumption and spending as we have done up to now.
You can switch to the 12 Drops payment system for free at any time and whatever your tariff, and return your previous method of payment whenever you like.