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Hidraqua, managing your water
At Hidraqua, we manage the drinking water service of 79 towns, in which we distribute practically 160 million cubic metres a year to a population of over 2.1 million people.
Using the latest technology and effective knowledge management, our 1,100 employees meet and adapt to the needs of all our customers and ensure sustainable use of available resources.
These are some of the key figures and indicators for 2017:
Drinking water 79 towns and municipalities 2.1 million inhabitants supplied 1,174,064 customers 160,443,133 m3 of water supplied 2,174 water quality control tests each year 11,924 km of drinking water network Treated wastewater 77 wastewater treatment plants (including Aquambiente and joint ventures) 75,493,710 m3 of wastewater Sewer system 5,684 km of sewer network 142,012 gutters cleaned per year 27.85 km of vacuum network Water reuse 27,089,623 m3 of reclaimed water Smart metering Over 700 field stations Over 4,000 sensors in the network Over 1,000,000 daily readings
Figures on people
Staff 1,183 professionals 4.5 times fewer accidents with sick leave compared to other companies in the sector 21.6% of management positions held by women 2011, year of the first Equality Plan 2% with disability
€268,457,611 in turnover €9,372,570 investment in the community €4,554,589 towards renovation funds 1,856 local suppliers €53,170,356 billed with local suppliers
Social responsibility figures
€711,098 social investment in the community €721,846 to charity funds €6,214,427 interest-free funding for late payment 9,513 school students who have participated in our educational campaigns 25,846 families benefiting from support schemes 936,627 people attended by customer services (office, hotline and online)
80.6% mean technical performance in towns managed by us 100% electricity consumption from renewable sources 86,841 tonnes of waste recovered 55,961 customers alerts for excessive consumption 9 hectares of countryside restored after forest fires 4,690 kWh of renewable energy generated for use by wastewater treatment plants