With updated data, you can access the free multimedia alert service, which will notify you by SMS or email of various issues relating to your drinking water contract:
- Excess consumption, if we detect consumption that is higher than usual.
- Incidents involving bills. If bank returns or other incidents occur in the payment of your bill, we will inform you immediately, to avoid unnecessary bother.
- Meter readings. We will inform you when our operators have not been able to access your meter to make the reading.
- Our services. We will tell you about all the new services the company offers so that you can benefit from them sooner.
How can I update my details?
Fill in a simple form with your name, water account number, mobile phone number and email address. In 24 hours, you will receive confirmation that your details have been updated and you will begin to benefit from the advantages that this entails.