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At HIDRAQUA we want to be close to our customers and to get closer to them every day.

Manage all HIDRAQUA’s services from our Virtual Office.


At HIDRAQUA we do our utmost to improve the quality of our services.

Therefore, at HIDRAQUA’s Virtual Customer Service Office, we facilitate all kinds of transaction related to the water supply service in a rapid, convenient and simple manner.
At HIDRAQUA we want to innovate in our offers to facilitate your transactions and to be increasingly efficient and reliable. We want to maintain effective communication, improving and promoting all virtual channels, which will allow us greater availability.

At any time and from any location, without needing to travel or wait, you can access your HIDRAQUA VIRTUAL OFFICE. All you need is an Internet connection.

24 hours a day, 365 days a year, we are a mere click away. You can access our site in order to:

  • Sign up for water supply.
  • Consult your bill.
  • Download copies of bills.
  • Consult your consumption history.
  • Record water meter readings.
  • Change your account details.
  • Set up direct debit payments.
  • Request paperless billing.
  • Manage several accounts.
  • Request a change in the name of the account holder.
  • Cancel your water supply account.
  • Ask questions or make suggestions.

Register and make the most of this easy way of managing your water supply account wherever you are.