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  • E-MAIL ADDRESS

    You can send us any queries or suggestions you might have or, if you like, you can receive commercial advice from our specialised HIDRAQUA staff .

  • VIRTUAL OFFICE

    Discover all you can do in our Virtual Office. Register to use this service designed especially for you. The Virtual Office is a private area where HIDRAQUA's customers can access a large number of transactions and service quickly and easily, 24 hours a day. 

    Our Virtual Office is accessible via web browser or mobile apps that can be downloaded from Google Play and iTunes Store.

  • CUSTOMER SERVICE HELPLINE: 900 210 100

    Call this number to make enquiries or carry out operations. The hotline is available from Monday to Friday from 8.00 am until 9.00 pm without interruption.

  • INCIDENT REPORT HELPLINE: 900 101 270

    This hotline is open 24 hours a day, 365 days a year. In the event of an incident affecting the water supply, our helpline team at HIDRAQUA will inform you about the type of incident, how serious it is and the approximate time it will take to be repaired. At HIDRAQUA we are constantly trying to improve our service.

  • FOLLOW US ON TWITTER

    Through Twitter account @infoHIDRAQUA you can make your queries and know all the information Hidraqua

  • SERVIALERTAS

    A new formula to keep you up to date, save you time and give you peace of mind.